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Find answers here to the most frequent questions about our funeral urns, memorial bookmarks, ash jewelry, keepsakes, and personalization services, as well as the publication of obituaries, delivery, payments, and our services. We are here to help you.
In Quebec, no law regulates this practice. However, it is rare for an urn to be refused.
Here are some important facts:
The volume of a funeral urn for an adult is 200 in3.
Some funeral homes charge between $15 and $100 for placing the ashes inside the urn.
The products offered at Urnes Dépôt meet the highest industry standards.
The first question to answer is: how will the ashes be disposed of?
After that, it is simply a matter of preference. To personalize your urn, contact us. An advisor will be able to meet your needs.
This is a personal choice.
The Funeral Activities Act states that it is prohibited to scatter human ashes in a place where they could constitute a nuisance or in a manner that does not respect the dignity of the deceased person.
It is therefore possible to opt for a traditional choice: a cemetery or columbarium.
It is also possible to keep the ashes in a private home.
Will you opt for a green cemetery or for scattering the ashes?
Contact us; an advisor will be able to meet your needs.
Yes. It is essential to check the rules in force with the columbarium registrar.
The majority of columbariums only accept urns made of stone (granite, marble, etc.) and brass.
It is essential to know the dimensions of the funeral niche. If necessary, our advisors can suggest a custom urn.
Green cemeteries only accept biodegradable urns (no glue, no paint, no varnish, no metals, etc.).
Most green cemeteries offer to simply place the ashes in the ground.
Except for placement in a columbarium where available space is an issue, this option remains a personal choice.
A keepsake is a container, often a miniature urn or a large piece of jewelry, containing a small amount of ashes.
The keepsake serves as a memento or a lucky charm. It is an excellent asset for sharing the memory of the deceased.
It is jewelry containing a small amount of ashes. While it has the same purpose as a keepsake, the jewelry can be worn daily.
It is possible to opt for stainless steel jewelry that evokes a memory or a personality trait of the deceased.
In another range, opt for jewelry handmade by Quebec artisans.
Yes, it is possible to have a custom funeral urn made of wood or stone. We offer a personalization service, including engraving and choice of finishes. Manufacturing times generally vary between 2 and 6 weeks, depending on the complexity of the personalization and the chosen material. Do not hesitate to contact us for more details or to obtain a quote.
The normal shipping time is 48 hours. Times vary depending on the desired personalizations.
To benefit from express service, the order must be completed before 2:00 PM on business days only.
Urnes Dépôt ships the same day, excluding weekends and public holidays.
Pickup and delivery times are the responsibility of the courier service.
Urnes Dépôt is not responsible for delays caused by:
A keepsake holds approximately 1 tablespoon.
For jewelry, depending on the model, the quantity varies between a few grains and 1 teaspoon.
Our single urns have a minimum capacity of 200 cubic inches (approximately 3.27 liters).
As a guide:
An average man, weighing between 190 and 200 lbs (approximately 86 to 90 kg), generally generates between 183 and 213 cubic inches (approximately 3 to 3.5 liters) of ashes.
An average woman generates between 122 and 153 cubic inches (approximately 2 to 2.5 liters) of ashes.